SideOut

by Flux Developments

Delete your SideOut account

You can delete your SideOut account and its data at any time, either from inside the app or by emailing us. Both routes delete the same things.

Delete it yourself, in the app

  1. Open SideOut.
  2. Tap your profile picture, top right of the home screen.
  3. Tap Account.
  4. Scroll to the bottom and tap Delete account.
  5. Confirm when asked. This can't be undone.

Your account and the data below are removed straight away.

If you can't open the app

Email sideout@fluxdevelopments.co.uk from the address on your account, with the subject “Delete my SideOut account”.

We'll confirm and delete within 30 days, usually much sooner. We only use the email you send from to find the account, and we delete your message once it's done.

What gets deleted

DataWhat happens
Your account and email addressDeleted
Your profile — name, photo, positions, shirt number, Instagram, mottoDeleted
Your SideOut level and rating historyDeleted
Your club and team membershipsDeleted
Your replies to sessionsDeleted
Coaching notes about you, and notes you wroteDeleted
Your friendships and friend requestsDeleted
Your uploaded profile photosDeleted from our storage
Push notification tokens for your devicesDeleted
Anything saved only on your phoneRemoved from the app

What is kept, and why

DataWhat happens
Matches other people played in with you The match itself stays on the phones of the other players, because it's their result too. Your name is removed from it.
Clubs, teams and sessions you created These stay so the club keeps working for everyone else in it. They are no longer linked to you.
Comments you posted in a club session Kept as part of that club's thread, no longer linked to your account. Ask us if you'd like them removed too.

Nothing kept can be traced back to you — it holds no name, email or account reference. Routine encrypted backups are overwritten on a rolling 30-day cycle, after which no copy remains.

Deleting some data without deleting your account

You don't have to delete your whole account to remove something. Each of these can be done in the app, on your own, at any time:

To removeSteps
Your profile photo Profile → Edit → tap your photo → choose a different one, or clear it and save
Your match history Home → History → Clear history
Your whole profile — name, positions, motto, Instagram, clubs Profile → scroll down → Reset profile
Your membership of a club or team Clubs → pick the club → Leave club. Your replies and notes for that club go with it
A comment you posted Open the session → press and hold your comment → Delete
A friend connection Friends → tap the person → Remove friend

For anything not listed — or if you can't open the app — email sideout@fluxdevelopments.co.uk saying what you'd like removed, from the address on your account. We'll confirm and delete within 30 days, usually much sooner. Your account stays open and everything else is untouched.

SideOut is made by Flux Developments. Privacy policy · Terms · sideout@fluxdevelopments.co.uk